Work
About
Vānarakalā
Let's Talk
Work
About
Vānarakalā
Let's Talk
bhavani govindan

I navigate complex organisations, conflicting priorities, and problems nobody has quite named yet - to bring clarity to what's actually affecting customers. Formally, that makes me a Customer Experience & Service Designer.

Choosing Infrastructure
Platform Strategy | Stakeholder Alignment | Service Design
2026
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Decision Framework | Stakeholder Management | Platform Evaluation | UX Requirements Analysis
CX Diagnostic
e-commerce CX/ UX Strategy | Service Design
2026
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Experimentation | Auditing | Testing Frameworks | Customer Journey Mapping | Competitive Analysis | Data Analysis | Stakeholder Management
ReNature App
Lifestyle App
2024
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UX & UI | User Research | Information Architecture | Usability Testing | Responsive Design | Accessibility | Wireframing & Prototyping
Krumpholz Bürosysteme
Communication Design
2019
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Brand Refinement | Website Redesign | Marketing Collateral | Digital Marketing | Shop Page Integration
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Thanks for taking the time to look. If something here resonated — or raised a question — I'd like to hear from you. © Bhavani Govindan 2024